How to Reset (or Set) Your Password or PIN

A password or PIN is required to log in to your library account through the Bedford Public Library's online catalog, as well as to Libby and CloudLibrary.  If you don't know your password or PIN (or never set one up) you can easily update this information online at discover.BedfordNHLibrary.org, as long as there is an email address associated with your library card account and you are able to access your email inbox.  

Follow the step-by-step instructions below to learn how.

  1. Visit BedfordNHLibrary.org and tap or click "Catalog." (You can also go directly to the online catalog at discover.BedfordNHLibrary.org.)

    Screenshot of BedfordNHlibrary.org shows the catalog link in the upper right corner.

     

  2. Tap on the rightward pointing arrow icon to bring up the account login.

    A screenshot of discover.BedfordnhLibrary.org shows where to find the sign in link on the right side of the menu bar.

     

  3. When the "Sign In" pop-up appears, tap or click "Reset My Password/PIN."

    An illustration of the signin pop-up that has a red arrow pointing to the reset password link.

     

  4. Enter the full 14-digit barcode off of the back of your library card, without any spaces. The select the blue "Reset My Password/PIN" button.

    An illustration shows where to find your barcode number on the back of your Bedford Public Library card and how to enter it in the password reset field.

     

  5. Go to your email inbox. You should receive an email from library@gmilcs.org.  Either use the provided link or copy the Reset Token to reset your password or PIN. Each reset token will be unique and you will have 60 minutes to enter it.

    An image of an email like the one cardholders will recieve with the reset token underlined in red.

     

  6. Back in the online catalog, paste or enter the Reset Token, then hit the blue "Next" button.

    A screenshot uses a red arrow to show cardholders where to enter the password/PIN reset token.

     

  7. Choose a new password or PIN. Passwords and PINs must be at least 4 characters.  They are case sensitive and can contain numbers, letters, and/or special characters.  You will need to enter your password or PIN identically twice to proceed.  Hit the "Update" button when you are ready.

    A screenshot of the password/PIN page with a new password entered identically twice.

     

  8. Congratulations! You have successfully reset your password or PIN.  You may now use it in combination with your library card barcode to log in through Libby, CloudLibrary, and discover.BedfordNHLibrary.org!

    A screenshot of the page confirming in a green message box that the cardholder's password or PIN has been successfully reset.

    If you have any trouble resetting your Password or PIN, please visit the Bedford Public Library, call (603) 472-2300, or email reference@bedfordnh.gov and a staff member will be happy to assist you.